How Studio Bluework uses your information.

Effective September 10, 2026. Studio Bluework LLC uses the information you choose to send to review your request, operate the website, provide an agreed service, keep transaction records, and protect the site from abuse. A project inquiry does not begin work, create an agreement, take payment, authorize agency contact, or enroll you in marketing.

Current intake status

Online project inquiries are available. This page explains what the form collects and how that information is used. You may review public services, samples, and guides without providing personal information.

Project inquiries

When available, the inquiry form asks for your name, email, property city, project type, and a short project description. A phone number and customer-care text-message consent are optional. The inquiry may also include the service page you selected. Studio Bluework uses these details to understand the request, recommend a next step, prevent duplicate submissions, and address delivery problems. We may request the property address or other project details later.

The website stores an inquiry receipt in Cloudflare D1 before attempting email delivery through Google Workspace/Gmail. A stored receipt remains the submission record if email delivery fails.

Mobile information and text messages

Studio Bluework LLC Customer Care is being prepared for inquiry follow-up, callback scheduling, and project updates. Text messaging is not active yet. When available, we use your mobile number and messaging preferences only to provide the customer-care texts you request. Message frequency varies. Message and data rates may apply.

Entering a phone number, submitting an inquiry, requesting a call, or accepting website terms does not subscribe you to recurring texts. The form provides a separate, optional SMS checkbox, unchecked by default. You can request our services without choosing texts. This customer-care choice does not give permission for promotional messages.

When you choose texts, we record your number, the consent date, the website form used, and the wording and version of the disclosure. We keep that evidence separate from the required inquiry acknowledgment. Leaving the box unchecked records no SMS opt-in. The consent record is evidence of the original choice, not proof that messaging is active or that a later withdrawal has not occurred.

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with third parties for their own marketing or promotional use. Providers such as Twilio may process mobile numbers, messages, delivery information, and opt-out requests solely to operate the messaging service on our behalf. Cloudflare stores inquiry and consent records, and Google Workspace/Gmail supports inquiry notifications.

Reply STOP to unsubscribe or HELP for help when messaging is active. You may also contact info@studiobluework.com to withdraw consent or ask for help. See the SMS Terms for program details.

Agreements, invoices, and project materials

If Studio Bluework confirms that a service is available and an engagement proceeds, Adobe Acrobat Sign may be used for the signed packet and audit record, and QuickBooks may be used for invoice, payment, refund, and accounting records. Payment-card and bank details are not requested in the website project form.

A project record may include requested photos and records, drawings, correspondence, work product, delivery evidence, cancellation or refund records, and a closeout record.

Guides and downloads

Homeowner guides and the readiness checklist are available without an email signup. A project inquiry is not marketing consent.

Optional newsletter

Newsletter signup is currently unavailable while email delivery is prepared. When available, the newsletter form collects your email address and separate permission to receive occasional Studio Bluework updates. A confirmation email asks you to confirm that choice before newsletter issues are sent. You do not need to subscribe to read articles, download the checklist, or request a service.

We store your subscription status, consent wording and version, dates, and limited delivery records in Cloudflare D1. Amazon Simple Email Service processes email addresses and message content for newsletter delivery. We use delivery, bounce and complaint information to resolve problems and stop inappropriate further sends. Newsletter email is separate from project inquiries and customer-care texts.

You can unsubscribe using the link in an email without creating an account. We keep the minimum suppression information needed to honor that choice. We do not sell subscriber information. Newsletter emails do not use open-tracking pixels; links may identify a newsletter campaign without putting your email address in the URL.

Agency contact and portfolio permission

Submitting a website form does not authorize contact with a city, county, utility, or other agency. Agency contact requires separate written authorization. Project photos, records, drawings, and addresses are not used in a public portfolio unless the source, rights, redaction, Studio role, project stage, public-safety status, and supported claim are approved. Any portfolio or testimonial release is separate from the service agreement.

Security and service providers

The website uses Cloudflare for hosting, D1 storage, and Turnstile abuse prevention; Google Workspace/Gmail for inquiry email; Amazon Simple Email Service for newsletter delivery when activated; Adobe Acrobat Sign for agreements; and QuickBooks for billing. Each provider processes information needed for the part of the service it supports.

The inquiry system checks same-site form origin, accepts controlled service and campaign values, limits request size and frequency, uses duplicate controls, and requires Turnstile verification before storage. No internet or storage system can be guaranteed completely secure. Do not send passwords, government identification numbers, payment credentials, or sensitive records through the project form.

Retention, access, correction, and deletion

These are Studio Bluework's default retention periods. Records connected to a complaint, refund, chargeback, audit, agency request, or anticipated dispute may be held longer.

You may request access, correction, or deletion by emailing info@studiobluework.com. Studio Bluework may need to verify the requester and may retain records needed for an active service, transaction, security issue, legal hold, or legal and accounting obligation.

SMS consent evidence is retained at least while consent remains in effect and longer when needed to document permission or meet applicable obligations. A minimal suppression record is retained as needed to honor withdrawals. These records require a separate review before an ordinary inquiry-retention period can be applied; an older inquiry must not be used to reactivate a withdrawn text subscription.

Website measurement and Do Not Track

Limited first-party measurement is currently off. If enabled, it may record landing views, sample opens, form starts, and accepted inquiries, together with a controlled service identifier, allowed site path, random browser-session identifier, broad referrer category, allowed campaign values, and a salted one-way IP hash for abuse and duplicate controls. Raw IP addresses, names, email addresses, property addresses, project descriptions, payment information, GCLID, search queries, and free-form campaign terms are excluded from measurement records.

The launch design does not include a Google tag, Meta pixel, enhanced conversions, remarketing, or cross-site behavioral profiles. Studio Bluework does not sell personal information or share it for cross-context behavioral advertising. Because browser Do Not Track is not standardized, it does not change this limited first-party measurement. If collection or sale/sharing practices change, this notice and any required privacy-choice process will be updated before the changed collection begins.

Policy changes and contact

This notice may be updated when the website, services, providers, or legal requirements change. A material change will be posted here with a new effective date before it applies to newly collected information when advance notice is required. Privacy questions may be sent to info@studiobluework.com.