How Studio Bluework uses your information.

Effective October 19, 2026. Studio Bluework LLC uses the information you choose to send to review your request, operate the website, provide an agreed service, keep transaction records, and protect the site from abuse. A project inquiry does not begin work, create an agreement, take payment, authorize agency contact, or enroll you in marketing.

Current intake status

Online project inquiries are available. This page explains what the form collects and how that information is used. You may review public services, samples, and articles without providing personal information.

Project inquiries

When available, the inquiry form asks for your name, email, property city, project type, and a short project description. The street address is optional for the first inquiry but is required before Studio Bluework can confirm a Design Feasibility Review or another site-specific scope. A phone number and customer-care text-message consent are optional. The inquiry may also include the service page you selected. Studio Bluework uses these details to understand the request, recommend a next step, prevent duplicate submissions, and address delivery problems. We may request the property address or other project details later.

The website stores an inquiry receipt in Cloudflare D1 before attempting email delivery through Google Workspace/Gmail. A stored receipt remains the submission record if email delivery fails.

Mobile information and text messages

Studio Bluework LLC Customer Care is being prepared for inquiry follow-up, callback scheduling, and project updates. Text messaging is not active yet. When available, we use your mobile number and messaging preferences only to provide the customer-care texts you request. Message frequency varies. Message and data rates may apply.

Entering a phone number, submitting an inquiry, requesting a call, or accepting website terms does not subscribe you to recurring texts. The form provides a separate, optional SMS checkbox, unchecked by default. You can request our services without choosing texts. This customer-care choice does not give permission for promotional messages.

When you choose texts, we record your number, the consent date, the website form used, and the wording and version of the disclosure. We keep that evidence separate from the required inquiry acknowledgment. Leaving the box unchecked records no SMS opt-in. The consent record is evidence of the original choice, not proof that messaging is active or that a later withdrawal has not occurred.

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with third parties for their own marketing or promotional use. Providers such as Twilio may process mobile numbers, messages, delivery information, and opt-out requests solely to operate the messaging service on our behalf. Cloudflare stores inquiry and consent records, and Google Workspace/Gmail supports inquiry notifications.

Reply STOP to unsubscribe or HELP for help when messaging is active. You may also contact info@studiobluework.com to withdraw consent or ask for help. See the SMS Terms for program details.

Agreements, invoices, and project materials

If Studio Bluework confirms that a service is available and an engagement proceeds, the project packet identifies the signature method. It may use an electronic-signature provider disclosed for that project, or manually signed counterparts returned by an agreed delivery method. Only the selected provider receives the packet when electronic signing is used. QuickBooks may be used for invoice, payment, refund, and accounting records. Payment-card and bank details are not requested in the website project form.

A project record may include requested photos and records, drawings, correspondence, work product, delivery evidence, cancellation or refund records, and a closeout record.

Articles and downloads

Articles and the readiness checklist are available without an email signup. A project inquiry is not marketing consent.

Optional newsletter

Newsletter signup is available. When available, the newsletter form collects your email address and separate permission to receive occasional Studio Bluework updates. A confirmation email asks you to confirm that choice before newsletter issues are sent. You do not need to subscribe to read articles, download the checklist, or request a service.

We store a record of your signup request, consent wording and version, and request dates in Cloudflare D1. Mailchimp manages newsletter subscriptions, confirmation, unsubscribe, and email delivery. We use delivery, bounce and complaint information to resolve problems and stop inappropriate further sends. Newsletter email is separate from project inquiries and customer-care texts.

You can unsubscribe using the link in an email without creating an account. We keep the minimum suppression information needed to honor that choice. We do not sell subscriber information. Mailchimp may process email engagement information, such as opens and link clicks, depending on the newsletter settings.

Agency contact and portfolio permission

Submitting a website form does not authorize contact with a city, county, utility, or other agency. Agency contact requires separate written authorization. Project photos, records, drawings, and addresses are not used in a public portfolio unless the source, rights, redaction, Studio role, project stage, public-safety status, and supported claim are approved. Any portfolio or testimonial release is separate from the service agreement.

Security and service providers

The website uses Cloudflare for hosting and D1 storage; Google Workspace/Gmail for inquiry email; Mailchimp for newsletter subscriptions and delivery; the project-disclosed electronic-signature provider, if one is used; and QuickBooks for billing. Each provider processes information needed for the part of the service it supports.

The inquiry system checks same-site form origin, accepts controlled service and campaign values, limits request size and frequency, uses duplicate controls, and checks hidden bot fields and form timing before storage. No internet or storage system can be guaranteed completely secure. Do not send passwords, government identification numbers, payment credentials, or sensitive records through the project form.

Retention, access, correction, and deletion

These are Studio Bluework's default retention periods. Records connected to a complaint, refund, chargeback, audit, agency request, or anticipated dispute may be held longer.

You may request access, correction, or deletion by emailing info@studiobluework.com. Studio Bluework may need to verify the requester and may retain records needed for an active service, transaction, security issue, legal hold, or legal and accounting obligation.

SMS consent evidence is retained at least while consent remains in effect and longer when needed to document permission or meet applicable obligations. A minimal suppression record is retained as needed to honor withdrawals. These records require a separate review before an ordinary inquiry-retention period can be applied; an older inquiry must not be used to reactivate a withdrawn text subscription.

Website measurement and Do Not Track

Limited first-party measurement is currently off. If enabled, it may record landing views, sample opens, form starts, and accepted inquiries, together with a controlled service identifier, allowed site path, random browser-session identifier, broad referrer category, allowed campaign values, and a salted one-way IP hash for abuse and duplicate controls. Raw IP addresses, names, email addresses, property addresses, project descriptions, payment information, GCLID, search queries, and free-form campaign terms are excluded from measurement records.

Optional Google Analytics (GA4) analytics and Meta Pixel marketing measurement start off. If you allow a category, its provider may receive controlled page and service views. Inquiry events are sent only after the website confirms a stored submission. Google Analytics may also measure scrolls, outbound link clicks, site searches, video engagement and file downloads under the existing stream settings. The provider also receives connection and browser information, including IP address, browser/device details and online identifiers, and may use cookies. Meta may associate permitted marketing events with information it holds about a visitor or Meta account for advertising measurement. We do not send inquiry names, contact details, property addresses, inquiry text, receipt identifiers or payment information to these tools. We exclude URL queries, fragments and unsafe referrers from the events we send. Measurement may be omitted when a browser URL or referrer cannot be used safely.

Cookies and on-device preferences

Privacy choices are stored on this browser for up to 180 days and must then be chosen again. Analytics or marketing cookies are created only after the corresponding choice is allowed. The Google tag is configured with a cookie lifetime of up to 400 days without automatic lifetime renewal; Meta controls its own cookie behavior. Provider retention and processing are also governed by the relevant account settings and provider policies. Contact Studio Bluework to ask about access or deletion, including any provider-held information. Required appearance preferences and inquiry operations remain separate from these optional categories.

Use Privacy preferences at the bottom of any page to allow, decline or withdraw analytics and marketing separately. Both start off; closing the panel does not grant consent. Declining does not affect your ability to inquire or use the website. Withdrawal stops future optional events and removes accessible first-party cookies used by that category; it does not erase events already received by a provider. Global Privacy Control and Do Not Track signals keep marketing off. This implementation does not use advanced matching, customer-data uploads, Google advertising signals or a server-side Conversions API.

Policy changes and contact

This notice may be updated when the website, services, providers, or legal requirements change. A material change will be posted here with a new effective date before it applies to newly collected information when advance notice is required. Privacy questions may be sent to info@studiobluework.com.